FAQs

Questions for us?  We’re here to help!  From making an appointment to altering your gown, learn everything you need to know about shopping for wedding dresses at White Satin Bridal!

Do I need to have an appointment to try on wedding dresses?

We recommend that you make an appointment so we can ensure one of our bridal stylists is available to assist you and guarantee the availability of one of our private bridal fitting rooms.  To make an appointment , please call us at (815)609-0031.

How long will my appointment last?

Each bridal appointment is 90 minutes long.  This allows you enough time to browse through the dresses with your stylist, try on 8-10 gowns, narrow down your selection and make an educated decision on which dress is “the one.”  

How many guests should I bring the day of my appointment?

We know that shopping for a wedding dress is a once-in-a-lifetime experience, and finding “the one” should be a special, memorable moment, shared with your closest family and friends.  In order to provide comfortable seating for all of your guests, we recommend bringing no more than four guests to your appointment. If you would like to share your appointment with more loved ones, please see information about our “The Store is Yours” experience!

What is the price range of the dresses at your store?

Our wedding dresses range from just under $1,000 to approximately $2500.  Your stylist will work closely with you to ensure you are comfortable with the price range of gowns selected.

Should I wear specific undergarments?

We want you to feel comfortable when you are trying on gowns.  We are happy to provide you a strapless bra or you are welcome to wear your own.  We will have robes available to you in the fitting rooms, so you can feel covered in between trying on dresses.

Can I buy a wedding dress off the rack?

We are happy to sell most of our sample gowns off the rack at a 15% discount.  

What size wedding dress samples do you have in store?

We have samples in a wide variety of sizes in store, and more than 60 samples in size 16-30.

How long do wedding dresses take to come in after they are ordered?

It takes approximately four to six months for a dress to arrive in store.  We recommend a minimum of two months for alterations. Ideally, you should try to order your gown a minimum of nine months prior to your wedding so you can avoid the rush fees and enjoy the experience.  If you are planning a shorter engagement, no problem! We have many rush options available.

Do you do alterations in the store, and what is the price?

The style of the dress is nothing without the perfect fit, and we are here to help you every step of the way.  We have three independent bridal seamstresses who will meet with you at the bridal shop for your alterations fittings.  Please plan on meeting with your seamstress a minimum of 2-3 times to ensure a perfect fit. Alterations fees are separate from the price of the gown and depend on how extensive the work is.  Please ask your seamstress for an estimate.